How can we help you?
Browse FAQs or reach out to our support team
How do I track my order?
Go to My Orders from your account menu and click on any order to see its live tracking timeline.
What are the delivery charges?
Delivery is FREE on orders above ₹299.00. Below that, a flat ₹25.00 delivery fee applies.
How do I cancel an order?
You can cancel an order from the order details page as long as it hasn't been packed for shipping yet.
What payment methods are accepted?
We accept UPI, Credit/Debit cards, Net Banking, Wallets, and Cash on Delivery in select areas.
How do I return a product?
Eligible items can be returned within 24-48 hours of delivery. Contact support with your order number to initiate a return.
Contact Us
📞 1800-123-4567 (9 AM – 9 PM)
✉️ support@freshkart.in
💬 Live chat available in-app
Email Support